Freedom Care LLC, a prominent provider of Consumer Directed Personal Assistance Program (CDPAP) services, has filed a lawsuit against New York State, alleging that the process used to select a single fiscal intermediary for the program was flawed and biased. This lawsuit centers on the state’s decision to award the contract to Public Partnerships LLC (PPL), a Georgia-based company, amidst a sweeping overhaul of the CDPAP system.

Background on CDPAP and Contract Overhaul
The CDPAP allows Medicaid recipients to hire personal caregivers, including friends or family members. Previously, over 700 fiscal intermediaries helped manage payments and services. In 2024, New York transitioned to a single fiscal intermediary to reduce costs, aiming to save $1 billion annually. PPL was chosen to lead this effort, tasked with working alongside 24 local organizations and multiple home care agencies to ensure continuity of care.
Freedom Care’s Claims
Freedom Care alleges that the state’s selection process lacked transparency and fairness. They claim New York reviewed and rejected hundreds of applications within an unreasonably short timeframe, raising questions about the integrity of the competitive bidding process. This follows broader industry concerns about reduced reimbursement rates and the challenges faced by smaller providers in adapting to the centralized model.
The lawsuit argues that these changes threaten the stability of services for vulnerable populations reliant on CDPAP, potentially impacting both caregivers and recipients.
State and Industry Responses
The state maintains that PPL’s appointment and its partnerships with community-based organizations will preserve service quality and cultural competency. Meanwhile, experts anticipate further lawsuits, with claims likely focusing on whether applicants were given equal consideration during the selection process.
Emina Poricanin, a legal expert on home care regulations, notes that providers are exploring alternative business models due to reduced financial incentives under the revised CDPAP structure. This underscores the broader uncertainty and strain within the home care sector following the reforms.
Implications and What’s Next
Freedom Care’s lawsuit is part of a larger debate on the future of Medicaid-supported home care in New York. The case not only highlights potential flaws in government contracting but also raises concerns about the impact of cost-saving measures on service accessibility and provider sustainability.

Fred Polsky is a seasoned administrator with over a decade of dedicated experience in Home Care, specifically in CDPAP (Consumer Directed Personal Assistance Program), Managed Long Term Care, and various other Medicaid products in the State of New York. With a humble approach, Fred Polsky has assisted numerous consumers and caregivers in navigating the complexities of home care assistance, ensuring they receive the support they need with compassion and expertise.